Equipment & Customer Service Associate

U-Haul; Spring Grove (IL); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Life insurance

Discounts on Apple products

Gym Reimbursement Program

Paid holidays, vacation, and sick days

Job summary

U-Haul is seeking a Customer Service Representative in Illinois. The role involves assisting customers, using U-Scan tech to manage rentals, moving and hooking up trucks, and inspecting equipment. On-the-job education is provided to help you grow with the team.

We offer a fast-paced environment with interview and hiring bonuses, plus opportunities for advancement and benefits where eligible.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Illinois. The role involves assisting customers, using U-Scan tech to manage rentals, moving and hooking up trucks, and inspecting equipment. On-the-job education is provided to help you grow with the team.

We offer a fast-paced environment with interview and hiring bonuses, plus opportunities for advancement and benefits where eligible.