Equipment & Customer Service Specialist

U-Haul Co. of South Carolina; Glenwood (IL); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

Cad discount or more

Job summary

U-Haul is seeking a friendly, motivated Customer Service Representative in Glenwood, IL. You will be the face of U-Haul’s exceptional service, assisting customers, managing rentals with U-Scan technology, and helping with equipment setup and return processes.

The role includes physical tasks, opportunities for on-the-job education, and potential certifications (propane, forklift) upon employment. Compensation ranges per hour with benefits eligibility.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license and a good driving record are required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

People skills

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul is seeking a friendly, motivated Customer Service Representative in Glenwood, IL. You will be the face of U-Haul’s exceptional service, assisting customers, managing rentals with U-Scan technology, and helping with equipment setup and return processes.

The role includes physical tasks, opportunities for on-the-job education, and potential certifications (propane, forklift) upon employment. Compensation ranges per hour with benefits eligibility.