Equipment & Customer Care Specialist (Dispatch & Rentals)

uhaul; Stafford (TX); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

Discounts on Apple products

Job summary

U-Haul in Stafford, Texas, is seeking a Customer Service Representative. The role focuses on assisting customers, managing rentals with U-Scan, and inspecting equipment while moving and hooking up trucks and trailers. On-the-job education is provided to grow within the company.

Ideal candidates will have a valid driver's license and a high school diploma or equivalent. The job offers a friendly team environment and opportunities to advance within U-Haul's service network.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul in Stafford, Texas, is seeking a Customer Service Representative. The role focuses on assisting customers, managing rentals with U-Scan, and inspecting equipment while moving and hooking up trucks and trailers. On-the-job education is provided to grow within the company.

Ideal candidates will have a valid driver's license and a high school diploma or equivalent. The job offers a friendly team environment and opportunities to advance within U-Haul's service network.