Equipment Checkout Operations Lead

University of Texas; Austin, Northern (TX, KY); Hybrid; USD 29,000 - 48,000; Full time

Job summary

The University of Texas is seeking a Media Technology Associate to support daily equipment checkout operations and student workflows in Moody College. You will train and supervise student employees, coordinate reservations, and maintain records to ensure accurate, timely service for students, faculty, and staff.

Strong organizational skills, customer service experience, and proficiency with MacOS and Microsoft 365 are essential for success in this role, which supports a fast-paced academic

Qualifications

• Experience in customer service and handling inquiries.
• Ability to onboard and train student employees.
• Experience scheduling and maintaining timesheets.
• Experience documenting processes and records.

Responsibilities

• Manages daily student worker workflow for equipment checkout operations.
• Creates, prioritizes and assigns student projects and tasks.
• Maintains operational documentation and records.
• Coordinates hiring, scheduling, and timesheet approvals.
• Oversees reservation workflows and supports user training.
• Contributes to process improvements for efficiency and service.

Skills

Customer service

Interpersonal skills

Training onboarding

Scheduling

Documentation

Time management

Problem solving

MacOS

Microsoft 365

Education

High school diploma

Bachelor’s degree preferred

Tools

Equipment checkout software

Job description

The University of Texas is seeking a Media Technology Associate to support daily equipment checkout operations and student workflows in Moody College. You will train and supervise student employees, coordinate reservations, and maintain records to ensure accurate, timely service for students, faculty, and staff.

Strong organizational skills, customer service experience, and proficiency with MacOS and Microsoft 365 are essential for success in this role, which supports a fast-paced academic