Media Equipment Checkout & Student Ops Lead

University of Texas; United States; On-site; USD 43,000 - 53,000; Full time

Job summary

The University of Texas at Austin is seeking a Media Technology Associate to support daily equipment checkout operations and student employee workflows. You will coordinate tasks, monitor checklists, and ensure service priorities are met while maintaining accurate records and providing user support.

The role requires strong customer service skills, familiarity with media production gear, and the ability to onboard and train staff.

Qualifications

• Experience with film/video/lighting or related equipment.
• Ability to onboard and train student staff and coordinate schedules.
• Strong organizational and documentation skills.

Responsibilities

• Coordinate daily student workflow and equipment checkout operations.
• Manage reservation workflows and ensure timely processing.
• Maintain operation records, checklists, and training material.
• Support hiring, scheduling, and timesheet approvals for student staff.
• Provide customer service and user support for equipment reservations.

Skills

Media equipment handling

Customer service

Onboarding & training

Scheduling & timesheets

Documentation

MacOS proficiency

Education

High school diploma or equivalent

Tools

MacOS

Microsoft 365

Job description

The University of Texas at Austin is seeking a Media Technology Associate to support daily equipment checkout operations and student employee workflows. You will coordinate tasks, monitor checklists, and ensure service priorities are met while maintaining accurate records and providing user support.

The role requires strong customer service skills, familiarity with media production gear, and the ability to onboard and train staff.