EPIC Willow Ambulatory Specialist | Analyst & PM Lead

Virtelligence, Inc.; Akron (OH); On-site; USD 80,000 - 110,000; Full time

Job summary

Virtelligence, Inc. is seeking an Epic Willow Ambulatory Analyst to join our Akron, OH team. The role focuses on supporting Epic Willow Ambulatory applications and optimizing clinical workflows while collaborating with multiple departments.

Ideal candidates have a nursing or IT background with at least five years in application support and relevant certifications. Healthcare project experience is a plus, along with strong problem-solving and change-management skills.

Qualifications

• Bachelor’s Degree in Nursing, Computer Science, or related field required or equivalent experience.
• Certification for relevant applications required upon hire.
• Five years of application support experience.
• Healthcare experience preferred.
• Two years of project management experience preferred.

Responsibilities

• Provide application support for Epic Willow Ambulatory systems.
• Coordinate across departments to implement integrated workflows.
• Lead change initiatives and mentor team members as needed.

Skills

Analytical skills

Cross-team coordination

Mentoring

Problem-solving

Change adaptability

Education

Bachelor’s Degree in Nursing, Computer Science, or related field

Tools

Epic Willow Ambulatory

Job description

Virtelligence, Inc. is seeking an Epic Willow Ambulatory Analyst to join our Akron, OH team. The role focuses on supporting Epic Willow Ambulatory applications and optimizing clinical workflows while collaborating with multiple departments.

Ideal candidates have a nursing or IT background with at least five years in application support and relevant certifications. Healthcare project experience is a plus, along with strong problem-solving and change-management skills.