EPIC Willow Ambulatory Analyst (Systems Application Analyst)

Virtelligence, Inc.; Akron (OH); On-site; USD 80,000 - 110,000; Full time

Job summary

Virtelligence, Inc. is seeking an Epic Willow Ambulatory Analyst to join our Akron, OH team. The role focuses on supporting Epic Willow Ambulatory applications and optimizing clinical workflows while collaborating with multiple departments.

Ideal candidates have a nursing or IT background with at least five years in application support and relevant certifications. Healthcare project experience is a plus, along with strong problem-solving and change-management skills.

Qualifications

• Bachelor’s Degree in Nursing, Computer Science, or related field required or equivalent experience.
• Certification for relevant applications required upon hire.
• Five years of application support experience.
• Healthcare experience preferred.
• Two years of project management experience preferred.

Responsibilities

• Provide application support for Epic Willow Ambulatory systems.
• Coordinate across departments to implement integrated workflows.
• Lead change initiatives and mentor team members as needed.

Skills

Analytical skills

Cross-team coordination

Mentoring

Problem-solving

Change adaptability

Education

Bachelor’s Degree in Nursing, Computer Science, or related field

Tools

Epic Willow Ambulatory

Job description

### EPIC Willow Ambulatory Analyst (Systems Application Analyst) **Location:** Akron, Ohio E-mailTweetLike+1ShareWhatsAppApply to this JobPublished Date: 07-31-2026Amber Nelson is recruiting this position.email me linkedin### Job Description**Formal Education Required:*** Bachelor’s Degree in Nursing, Computer Science or other related field or equivalent combination of education and/or experience may be considered. **Experience & Training Required:*** Certification for relevant applications is required upon hire.* Five (5) years of application support experience.* Preferred: Healthcare experience.* Preferred: Two (2) years project management experience and/or application lead experience. **Other Skills, Competencies and Qualifications:*** Excellent analytical skills and proficiency with workflows to foster problem solving.* Capability to understand the application functionality and how it relates to departments while making recommendations for integration into operational flow.* Ability to coordinate cross-team discussions and collaboration and present solutions in an organized manner.* Mentors team members to set priorities and utilizes problem-solving techniques with minimal direction and appropriate collaboration.* Flexibility to adapt to new situations and changing environments, including leading the change.* ##### Status: Accepting Candidate* ##### Updated Date: 07-30-2026* ##### Company Job ID: SUM-2946* ##### Skills Epic Willow Ambulatory Certified: 0 Epic Willow Ambulatory: 5 years