Epic Willow Ambulatory Pharmacy Analyst — Build & Optimize

Insight Global; Houston (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Insight Global in Houston, TX is seeking an Epic Willow Analyst for a premier healthcare client.

You will handle break/fix tickets, optimization tickets, and new builds for four new retail stores opening soon.

Required: Epic Willow Ambulatory Certification and at least 2 years of ambulatory pharmacy build and support; 4 years for senior level; ServiceNow experience and PBM integration knowledge are a plus.

Qualifications

• Epic Willow Ambulatory Certification required.
• Minimum 2 years of ambulatory pharmacy build and support; 4 years for senior title.
• Ticketing and support experience in a healthcare IT environment.
• Experience with pharmacy interfaces and formulary builds.
• PBM integration knowledge and prior authorization processes.

Responsibilities

• Work through break/fix tickets and optimization tickets.
• Develop and implement new builds for multiple locations.
• Collaborate with Pharmacy and IT teams to optimize workflows.
• Maintain and update pharmacy operational procedures and formulary rules.

Skills

Epic Willow Ambulatory Certification

Ambulatory pharmacy build

Ticketing & support

Pharmacy workflow knowledge

Interface knowledge

ServiceNow experience

PBM integration knowledge

Prior authorization processes

Pharmacy updates & formulary build

Formulary build

Epic POS

Tools

ServiceNow

PBM systems

Job description

Insight Global in Houston, TX is seeking an Epic Willow Analyst for a premier healthcare client.

You will handle break/fix tickets, optimization tickets, and new builds for four new retail stores opening soon.

Required: Epic Willow Ambulatory Certification and at least 2 years of ambulatory pharmacy build and support; 4 years for senior level; ServiceNow experience and PBM integration knowledge are a plus.