Epic Willow Ambulatory Analyst - Information Tech (Days)

Tanner Health; Carrollton (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

Tanner Health is seeking an Epic Willow Ambulatory Analyst to design, build, and support the Willow Ambulatory Retail Pharmacy module and related workflows. The role requires deep knowledge of Epic Willow and pharmacy operations to optimize patient experiences.

The analyst will bridge technical and clinical teams, resolving issues, and adapting to evolving business or project needs. Bachelor’s degree preferred; Epic certifications and ongoing training are essential.

Qualifications

• Epic certification(s) in the area of support is preferred; if not obtained, certification(s) related to the area of support must be achieved during the first 90 days.
• Compass Rose/Specialty pharmacy knowledge is a plus.
• Bachelor's Degree Preferred.
• Additional Epic Certifications or Accreditations and Badges are preferred but not required.
• Analyst level and role specific qualifications outlined in the Information Technology Analyst Ladder policy.
• Competency requirement

Responsibilities

• Design, build, maintain and support the Epic Willow Ambulatory Retail Pharmacy module and workflows.
• Serve as a liaison between technical and clinical staff and escalate to resolve issues.
• May perform duties outside the defined job description on a temporary basis if required by operations, business or project needs.

Skills

Epic certifications

Pharmacy knowledge

Analyst ladder policy

Competency requirement

Education

Bachelor's Degree Preferred

Job description

The Epic Willow Ambulatory Analyst will be responsible for designing, building, maintaining, and supporting the Epic Willow Ambulatory Retail Pharmacy module and workflows. Familiarity with retail pharmacy workflows, regulatory requirements, and patient experiences as well as understanding a wide array of integration points is required. Willow Ambulatory Analysts must serve as a liaison between the technical and clinical staff and must elevate appropriately to resolve issues. Depending on operations, business or project needs, Willow Ambulatory Analysts may be asked to perform duties outside what is defined in the job description on a temporary basis.

Education:

Bachelor's Degree Preferred

Qualifications:

• Current Epic certification(s) or accreditation in the area of support is preferred. Epic certification in other areas may be considered initially. If Epic certification(s) in the area of support has not been obtained or has lapsed, certification(s) related to the area of support must be achieved during the first 90 days. Epic certification(s) in the area of support must be kept current, completing NVT (new version training) and re-certification as required.
• Compass Rose/Specialty pharmacy knowledge is a plus.
• Bachelor's Degree Preferred.
• Additional Epic Certifications or Accreditations and Badges are preferred but not required.
• Analyst level and role specific qualifications outlined in the Information Technology Analyst Ladder policy.
• Competency requirement