Epic Training Lead - Healthcare IT

The University of Texas at Austin; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

The University of Texas IT Training Manager at Dell Medical School in Austin leads the design and delivery of enterprise Epic training programs and related digital technologies. You will collaborate with clinical, operational, and technical stakeholders to drive user adoption, workflow optimization, and organizational readiness across the healthcare enterprise.

The role requires a bachelor’s degree and at least five years in healthcare training or IT, plus strong leadership, curriculum

Qualifications

• Bachelor’s degree and minimum five years of experience in training, scheduling, revenue cycle operations, healthcare information technology, or a related healthcare environment.
• Minimum of one year of experience supervising or managing staff.
• Experience developing and delivering instructor-led, virtual, and hands-on training programs.
• Experience managing training projects, schedules, and organizational learning initiatives.
• Epic Certification in at least one module or willingness to obtain.
• Strong leadership, presentation, facilitation, and communication skills.

Responsibilities

• Develops and Maintains Training Programs: Design education programs tailored to clinical and non-clinical audiences.
• Create training materials including manuals, e-learning modules, job aids, and quick reference guides.
• Align training content with clinical workflows and application functionality.
• Update training materials based on system enhancements, workflow changes, and user feedback.

Education

Bachelor’s degree in Business, Education, Health Informatics, Finance, or a related field

Job description

The University of Texas IT Training Manager at Dell Medical School in Austin leads the design and delivery of enterprise Epic training programs and related digital technologies. You will collaborate with clinical, operational, and technical stakeholders to drive user adoption, workflow optimization, and organizational readiness across the healthcare enterprise.

The role requires a bachelor’s degree and at least five years in healthcare training or IT, plus strong leadership, curriculum