Epic Training Coordinator, Day Shift, Epic Project

adventisthealthcare; Gaithersburg (MD); Vor Ort; USD 35.000 - 49.000; Vollzeit

Benefits dieser Stelle

Free employee parking

Medical, prescription, dental, vision

Employer-paid disability and life保险

Paid Time Off

Retirement plan with company match

Zusammenfassung

Adventist HealthCare is seeking an experienced Epic Training Coordinator to join our Epic Program Department and support the mission of extending God's care through healing. The role involves coordinating Epic training schedules, learner enrollment, and records within our learning ecosystem.

You will communicate requirements to learners and stakeholders, maintain accurate LMS records, prepare training materials, and ensure smooth logistics for in-person and virtual sessions.

Qualifikationen

• Associate degree preferred; equivalent relevant experience may be considered.
• Minimum of two (2) years of experience in training coordination, education administration, scheduling, healthcare operations, customer service, or related administrative support.

Aufgaben

• Coordinate Epic training schedules, class enrollment, learner assignments, roster updates, and calendar logistics.
• Communicate training requirements, schedules, preparation instructions, reminders, and updates to learners, managers, instructors, and other stakeholders; respond to routine questions and route issues for resolution.
• Maintain accurate learner records in the Learning Management System and related tracking tools, including registration, attendance, completion, cancellations, and make-up sessions; prepare routine status and completion reports.
• Prepare and maintain training materials, job aids, class rosters, sign-in records, and other documentation; coordinate distribution and version updates with the Training Manager and content owners.
• Coordinate training room, virtual session, equipment, access, and training environment logistics; test setup before sessions and escalate issues to the appropriate team.
• Support Super User Lead onboarding and engagement activities by coordinating communications, meeting logistics, schedules, training participation, and day-in-the-life activities.
• Collect learner feedback and training readiness information, identify scheduling or participation barriers, and share trends with the Training Manager.
• Provide day-of-session administrative support to instructors and learners, including check-in, attendance follow-up, and coordination of needed materials or support.

Kenntnisse

Training coordination

Healthcare operations

Customer service

Administrative support

Ausbildung

Associate degree or equivalent experience

Tools

Learning Management System

Jobbeschreibung

Support Center

Adventist HealthCare seeks to hire an experienced Epic Training Coordinator for our Epic Program Department who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.

As an Epic Training Coordinator, you will:

• Coordinate Epic training schedules, class enrollment, learner assignments, roster updates, and calendar logistics in alignment with project timelines and operational needs.
• Communicate training requirements, schedules, preparation instructions, reminders, and updates to learners, managers, instructors, and other stakeholders; respond to routine questions and route issues for resolution.
• Maintains accurate learner records in the Learning Management System and related tracking tools, including registration, attendance, completion, cancellations, and make-up sessions; prepares routine status and completion reports.
• Prepares and maintains training materials, job aids, class rosters, sign-in records, and other documentation; coordinates distribution and version updates with the Training Manager and content owners.
• Coordinates training room, virtual session, equipment, access, and training environment logistics; tests setup before sessions and escalates technical or access issues to the appropriate team.
• Supports Super User Lead onboarding and engagement activities by coordinating communications, meeting logistics, schedules, training participation, and day-in-the-life activities.
• Collects learner feedback and training readiness information, identifies scheduling or participation barriers, and shares trends and concerns with the Training Manager.
• Provides day-of-session administrative support to instructors and learners, including check-in, attendance follow-up, and coordination of needed materials or support.

Qualifications include:

• Associate degree in education, healthcare, business administration, information technology, or a related field is preferred; equivalent relevant experience may be considered.
• Minimum of two (2) years of experience in training coordination, education administration, scheduling, healthcare operations, customer service, or related administrative support.

Epic Assessment Requirement

As part of the interview process, candidates advancing to the final stages of consideration will be required to complete a two-part online assessment through Honorlock, Epic's testing partner. The assessment provides additional insight into competencies important for success in the roles. Honorlock utilizes AI-assisted proctoring technology to help maintain the integrity of the assessment process. Additional details will be provided to candidates selected to move forward in the hiring process.

Work Schedule:

• Employment Type: Full-time
• Hours per Week: 40 hours/week
• Typical Daily Schedule: 8 am-5 pm Monday through Friday
• Shift Type: Day Shift
• Holiday Requirements: Follow the company holiday calendar

Pay Range:

$25.63 - $35.89 If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Non-Exempt)

We do this by offering:

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable c