Epic Systems Analyst II — Healthcare Tech & Workflow Optimizer

Wakemed; Raleigh (NC); On-site; USD 80,000 - 105,000; Full time

Job summary

WakeMed Health & Hospitals in Raleigh, NC is seeking a Systems Analyst II for Epic Business Applications. You will support design, build, implementation, optimization, and ongoing support of Epic solutions across the organization, partnering with IS, clinical and operational teams to improve workflows and data reporting.

The role requires 3+ years IT systems analysis, requirement gathering, configuration, testing, and end-user training, with Epic certification preferred.

Qualifications

• 3+ years IT systems analysis experience.
• Experience gathering requirements and analyzing workflows.
• Experience configuring applications and supporting end users.
• Strong communication with technical teams, departments, vendors and stakeholders.

Responsibilities

• Lead analysis, design, configuration, testing, and implementation of Epic applications and changes.
• Provide Tier 2 application support by investigating and resolving issues.
• Collaborate with teams to evaluate workflows and identify improvement opportunities.
• Partner with reporting teams to meet regulatory and compliance reporting requirements.
• Create and maintain documentation and support end-user education.

Skills

Requirements gathering

Workflow analysis

Application configuration

User support

Communication

Education

Associate degree

Epic Certification (preferred)

Tools

Epic

Job description

WakeMed Health & Hospitals in Raleigh, NC is seeking a Systems Analyst II for Epic Business Applications. You will support design, build, implementation, optimization, and ongoing support of Epic solutions across the organization, partnering with IS, clinical and operational teams to improve workflows and data reporting.

The role requires 3+ years IT systems analysis, requirement gathering, configuration, testing, and end-user training, with Epic certification preferred.