Epic Scheduling Specialist - Onsite Clinic Admin

University of Alabama at Birmingham; Birmingham (AL); Hybrid; USD 31.000 - 50.000; Vollzeit

Zusammenfassung

The University of Alabama at Birmingham seeks an OFFICE ASSOCIATE II to support Epic scheduling and workflow across the division. The role focuses on maximizing template utilization, troubleshooting scheduling issues, and generating Epic reports for clinic access and operational metrics.

Onsite responsibilities include handling OnBase faxes, coordinating referrals, and assisting with billing and administrative tasks while providing excellent customer service to patients and staff.

Qualifikationen

• High School diploma or GED and five (5) years of related experience required.

Aufgaben

• Schedule, coordinate, and manage patient appointments for assigned providers.
• Follow division protocol for scheduling, rescheduling, and cancelling patient appointments.
• Coordinate clinic schedules, provider blocks, and patient movement due to scheduling changes.
• Assist patients and families with appointment-related questions and scheduling concerns.
• Monitor cancellation reports and wait lists to maximize clinic utilization.

Ausbildung

High School diploma or GED

Tools

Epic scheduling

OnBase

Jobbeschreibung

The University of Alabama at Birmingham seeks an OFFICE ASSOCIATE II to support Epic scheduling and workflow across the division. The role focuses on maximizing template utilization, troubleshooting scheduling issues, and generating Epic reports for clinic access and operational metrics.

Onsite responsibilities include handling OnBase faxes, coordinating referrals, and assisting with billing and administrative tasks while providing excellent customer service to patients and staff.