Epic Scheduling Manager — Lead, Optimize & Deliver Access

Nemours Children's Health; Orlando (FL); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Nemours Children’s Health seeks an IS Business Application Manager to lead its Epic Scheduling team, overseeing Cadence, Hello World, Cheers, and MyChart integrations. The role requires deep Epic scheduling expertise, strong leadership, and collaboration with access, clinical, operational, and IT partners to optimize patient access across regions.

The manager will drive continuous improvement, staffing, and technical governance while ensuring scalable, reliable workflows that support efficient

Qualifications

• Bachelor's degree required.
• 3–5 years of analyst-level experience supporting healthcare systems.
• Epic certification required.
• Demonstrated leadership skills with multi-department teams.
• Strong software knowledge and experience with new architectures.

Responsibilities

• Lead day-to-day operations of the Epic Scheduling team.
• Translate business needs into reliable Epic scheduling workflows.
• Oversee staff development, onboarding, and performance management.
• Ensure governance, change control, and release readiness across scheduling builds.
• Collaborate with access, clinical, operational, and IT teams to improve patient access.

Skills

Leadership

Epic scheduling

Stakeholder management

Team coaching

Epic integrations

Education

Bachelor's degree

Tools

Epic Cadence

Hello World

Cheers

MyChart

Job description

Nemours Children’s Health seeks an IS Business Application Manager to lead its Epic Scheduling team, overseeing Cadence, Hello World, Cheers, and MyChart integrations. The role requires deep Epic scheduling expertise, strong leadership, and collaboration with access, clinical, operational, and IT partners to optimize patient access across regions.

The manager will drive continuous improvement, staffing, and technical governance while ensuring scalable, reliable workflows that support efficient