Epic Revenue Cycle Innovator II

Children's Hospital of The King's Daughters; Norfolk (VA); On-site; USD 85,000 - 120,000; Full time

Job summary

Children’s Hospital of The King’s Daughters is seeking an experienced Revenue Cycle Informaticist II to own assigned workflows, analyze operations, optimize Epic revenue cycle applications, and support testing, training, and governance. This role acts as a liaison among Revenue Cycle Operations, IS, Analytics, and end users to standardize and improve workflows.

Applicants should have 2–5 years in healthcare revenue cycle, informatics, or related fields, with strong knowledge of Epic systems and

Qualifications

• Bachelor’s degree in Healthcare Administration, Health Informatics, Business, Information Systems, Finance, Revenue Cycle Management, or a related field required; equivalent combination of education and directly related experience may be considered.
• 2–5 years of directly related healthcare revenue cycle, Epic revenue cycle, informatics, workflow optimization, reporting, training, testing, project coordination, or process improvement experience required.
• Experience independently supporting multiple revenue cycle workflows and Epic revenue cycle workflows preferred.

Responsibilities

• Independently coordinates assigned revenue cycle workflows, documentation, testing, reporting, issue resolution, training readiness, user support, and post-implementation follow-up with general oversight.
• Serves as a liaison between Revenue Cycle Operations, Information Services, Analytics, Revenue Integrity, Epic teams, and end users to promote standardized workflows.
• Analyzes current-state and future-state workflows; identifies gaps, risks, inefficiencies, and opportunities for standardization.
• Leads defined workstream tasks and supports Epic implementation, upgrade, testing, go-live, and workflow improvement activities.
• Develops and maintains workflow documentation, business requirements, training materials, and end-user education for assigned workflows.
• Monitors operational metrics, dashboards, workqueue trends, issue patterns, and KPIs to support data-driven decisions.
• Optimizes and promotes adoption of Epic revenue cycle workflows across assigned domains.
• Performs other duties as assigned.

Skills

Revenue cycle operations

Epic revenue cycle

Informatics

Workflow optimization

Reporting and analytics

Education

Bachelor’s degree in Healthcare Administration / Health Informatics / related field

Tools

Epic revenue cycle applications

Job description

Children’s Hospital of The King’s Daughters is seeking an experienced Revenue Cycle Informaticist II to own assigned workflows, analyze operations, optimize Epic revenue cycle applications, and support testing, training, and governance. This role acts as a liaison among Revenue Cycle Operations, IS, Analytics, and end users to standardize and improve workflows.

Applicants should have 2–5 years in healthcare revenue cycle, informatics, or related fields, with strong knowledge of Epic systems and