Revenue Cycle Informaticist I: Epic Workflows & Analytics

Children's Hospital of The King's Daughters; Norfolk (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

Children's Hospital of The King's Daughters in Norfolk, VA is seeking a Revenue Cycle Informaticist I to support workflow analysis, documentation, testing, and training for Epic revenue cycle workflows. You will collaborate with Revenue Cycle Operations, Information Services, Analytics, and end users to promote standardized processes and drive improvements.

The role emphasizes system implementation, stabilization, and operational readiness, with opportunities to contribute to go‑live activities,

Qualifications

• Bachelor's degree in a related field required.
• Experience with Epic revenue cycle workflows preferred.
• Experience in revenue cycle operations and workflow documentation preferred.
• Foundational knowledge of healthcare revenue cycle operations and informatics practices.

Responsibilities

• Supports assigned revenue cycle workflows, documentation, testing, training support, reporting review, issue tracking, user support, and post‑implementation follow‑up under guidance.
• Acts as liaison between Revenue Cycle Operations, Information Services, Analytics, Revenue Integrity, and end users to promote standardized workflows and adoption of approved processes.
• Assists with current‑state and future‑state workflow review; documents gaps, risks, inefficiencies, and opportunities for standardization or improvement with guidance.
• Participates in Epic implementation, upgrade, testing, go‑live, stabilization, and workflow improvement activities.
• Develops and maintains workflow documentation, business requirements, standard work, job aids, and end‑user education for assigned revenues cycle workflows.
• Monitors operational metrics, dashboards, work queue trends, and reporting outputs to support data‑driven decisions.

Skills

Workflow analysis

Documentation

Testing & validation

Training support

Reporting review

Issue tracking

User support

Operational readiness

Post-implementation follow-up

Epic revenue cycle workflows

Education

Bachelor's degree in Healthcare Administration/Health Informatics/Information Systems/Finance/Revenue Cycle

Tools

Epic

Job description

Children's Hospital of The King's Daughters in Norfolk, VA is seeking a Revenue Cycle Informaticist I to support workflow analysis, documentation, testing, and training for Epic revenue cycle workflows. You will collaborate with Revenue Cycle Operations, Information Services, Analytics, and end users to promote standardized processes and drive improvements.

The role emphasizes system implementation, stabilization, and operational readiness, with opportunities to contribute to go‑live activities,