Epic Radiant Senior Advisor - Managed Services Leader

Nordic

United States

Remote

USD 120,000 - 160,000

Full time

2 days ago

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Job summary

Nordic is seeking a Senior Application Advisor – Managed Services to deliver expert Epic EHR design, build, testing, and advanced troubleshooting for healthcare clients. The role includes mentoring team members and overseeing customer engagements to ensure high-quality outcomes.

You will guide internal and customer teams, communicate complex concepts clearly, and contribute to Nordic’s best-in-class IT services in healthcare.

Qualifications

Post-secondary education or equivalent experience required.
Epic certification in Radiant; 5+ years of experience implementing, training, or supporting Epic modules.
Knowledge of ITIL processes; experience with change management and project management.
Excellent written and verbal communication; ability to influence stakeholders up to C-suite.
Proficiency with Microsoft Office applications.

Responsibilities

Perform expert-level troubleshooting to ensure the integrity, integration, and stability of Epic applications for Nordic’s complex customers.
Fulfill system requests by analyzing issues, translating needs into detailed specifications, and performing build and testing.
Anticipate impacts of changes to other apps and systems and manage those impacts.
Oversee onboarding of new team members to client configurations and processes.