Radiant EHR Advisor & Solutions Lead

Healthtech Inc; United States; On-site; USD 61,000 - 154,000; Full time

Job summary

Nordic is seeking a Radiant Application Advisor to deliver expert EHR design, build, testing, and troubleshooting for Nordic clients in the US. You will oversee engagements, mentor teammates, and lead application efforts for small to mid-sized customers.

The role requires Epic Radiant certification, 3+ years Radiant experience, strong communication, and the ability to work independently within a Managed Services team. Occasional travel may be required.

Qualifications

• Epic Radiant certification required; Cupid certification desirable.
• 3+ years direct Radiant experience with the application.
• Post-secondary education or equivalent experience.
• Knowledge of ITIL processes and change management.
• Strong communication skills and ability to document clearly.

Responsibilities

• Provide expert-level troubleshooting and testing for Radiant EHR apps.
• Lead project work and manage multiple client engagements with SLAs.
• Mentor team members and share knowledge across the group.
• Collaborate with customer IT/operations and executives to resolve issues.
• Document procedures and manage change in accordance with processes.

Skills

Epic Radiant experience

Problem solving

Excellent communication

Independent worker

Microsoft Office

ITIL knowledge

Change management

Project management

Education

Epic Radiant Certification

Cupid certification (desirable)

Post-secondary education or equivalent

Tools

Ticketing systems

Job description

Nordic is seeking a Radiant Application Advisor to deliver expert EHR design, build, testing, and troubleshooting for Nordic clients in the US. You will oversee engagements, mentor teammates, and lead application efforts for small to mid-sized customers.

The role requires Epic Radiant certification, 3+ years Radiant experience, strong communication, and the ability to work independently within a Managed Services team. Occasional travel may be required.