Epic Operational Database Administrator (ODBA)

WebHosting; United States; À distance; USD 120 000 - 180 000; Plein temps

Résumé du poste

WebHosting in the United States is seeking an Epic Operational Database Administrator (ODBA) to install, manage, and support Epic environments across production, testing, training, and disaster recovery. The role is remote and full-time, with responsibilities spanning maintenance and upgrades.

You will monitor performance with System Pulse and RedAlert, ensure backups and recovery, coordinate with Epic and InterSystems for incident resolution, and automate tasks while documenting runbooks for

Qualifications

• At least three years of hands-on Epic ODBA experience at a hospital or health system.
• Epic Operational Database Administration certification, with applicable continuing education and release-related requirements maintained.
• Practical experience administering InterSystems IRIS databases supporting Epic, including performance troubleshooting, backup validation, and recovery.
• Working proficiency with Linux/Unix administration and shell scripting, together with experience using Epic monitoring and administrative tools.
• Demonstrated experience supporting production incidents and executing controlled maintenance in a hospital environment.

Responsabilités

• Install, configure, maintain, and support Epic operational database environments across production, testing, training, and disaster recovery.
• Monitor growth, resource constraints, storage performance, and system alerts using Epic monitoring tools (System Pulse and RedAlert).
• Maintain backups, journaling, and recovery procedures; participate in high-availability and DR testing with documented failover and restoration exercises.
• Implement Epic upgrades, database updates, and maintenance changes with testing, validation, and rollback procedures.
• Diagnose production issues, coordinate escalations with Epic and InterSystems, and provide updates on impact and restoration progress.
• Automate repeatable administrative tasks, maintain configuration documentation and runbooks, collaborate with infrastructure on capacity planning.

Connaissances

Linux/Unix administration

Shell scripting

Documentation

Communication

Prioritization

Independent work

Collaboration

Outils

Epic ODBA

InterSystems IRIS

System Pulse

RedAlert

Description du poste

Epic Operational Database Administrator (ODBA)

Remote Full-time Not specified Operations

Job Description

• Database administration: Install, configure, maintain, and support Epic operational database environments, including production, testing, training, and disaster recovery. Execute approved environment refreshes and routine maintenance.
• Monitoring and performance: Investigate database growth, resource constraints, storage performance, and system alerts. Use Epic monitoring tools, including System Pulse and RedAlert, to identify and resolve problems before they disrupt operations.
• Backup and recovery: Maintain and validate database backups, journaling, and recovery procedures. Participate in high-availability and disaster recovery testing, including documented failover and restoration exercises.
• Upgrades and changes: Implement Epic upgrades, database updates, and maintenance changes through approved change-management processes, with documented testing, validation, and rollback procedures.
• Incident resolution: Diagnose production issues, coordinate escalations with Epic and InterSystems, and provide clear updates on impact, restoration progress, and corrective actions.
• Operational improvement: Automate repeatable administrative tasks, maintain configuration documentation and runbooks, and partner with infrastructure teams on capacity planning and recurring-problem elimination.
  Required Qualifications
• At least three years of hands-on Epic ODBA experience at a hospital or health system. General database administration or other healthcare IT experience alone does not satisfy this requirement.
• Current Epic Operational Database Administration certification, with applicable continuing education and release-related requirements maintained.
• Practical experience administering InterSystems IRIS databases supporting Epic, including performance troubleshooting, backup validation, and recovery.
• Working proficiency with Linux/Unix administration and shell scripting, together with experience using Epic monitoring and administrative tools.
• Demonstrated experience supporting production incidents and executing controlled maintenance in a hospital environment.
• Strong documentation, communication, and prioritization skills, with the ability to work independently and collaborate across technical teams.