Epic ODBA: Production DB Reliability & Automation

Pace Industries, LLC; United States; Remote; USD 108,000 - 159,000; Full time

Benefits offered by this job

Annual bonus

ESPP

Job summary

Rackspace Technology is seeking an experienced Epic-certified Operational Database Administrator to maintain reliability and performance of Epic’s operational database environments. The role requires hands-on experience with InterSystems IRIS in a hospital setting and close collaboration with Epic teams and vendor support.

The candidate will handle live production systems, participate in on-call rotations, and drive automation and documentation to improve operations and disaster recovery

Qualifications

• Three years of hands-on Epic ODBA experience in a hospital or health system.
• Epic ODBA certification with continuing education and release-related requirements.
• Experience administering InterSystems IRIS databases for Epic, including performance troubleshooting, backup validation, and recovery.
• Proficiency with Linux/Unix administration and shell scripting, plus experience with Epic monitoring and admin tools.
• Experience supporting production incidents and performing controlled maintenance in a hospital environment.

Responsibilities

• Install, configure, maintain, and support Epic operational database environments across production, testing, training, and disaster recovery.
• Monitor performance, investigate growth and resource constraints, and resolve issues using Epic tools such as System Pulse and RedAlert.
• Maintain and validate backups, journaling, and recovery procedures; participate in HA/DR testing and failover exercises.
• Perform Epic upgrades, database updates, and maintenance changes with testing, validation, and rollback procedures.
• Diagnose production issues, coordinate with Epic and InterSystems for escalation, and communicate restoration progress and actions.
• Automate routine tasks, maintain runbooks and documentation, and assist capacity planning with infrastructure teams.

Skills

Epic ODBA

Linux/Unix

Shell scripting

Documentation

Communication

Prioritization

Education

Epic ODBA certification

Tools

InterSystems IRIS

System Pulse

RedAlert

Job description

Rackspace Technology is seeking an experienced Epic-certified Operational Database Administrator to maintain reliability and performance of Epic’s operational database environments. The role requires hands-on experience with InterSystems IRIS in a hospital setting and close collaboration with Epic teams and vendor support.

The candidate will handle live production systems, participate in on-call rotations, and drive automation and documentation to improve operations and disaster recovery