Epic ODBA - Remote High-Availability Database

Rackspace Technology; United States; Remote; USD 108,000 - 159,000; Full time

Job summary

Rackspace Technology is seeking an experienced Epic-certified Operational Database Administrator to maintain reliability, performance, and recoverability of Epic’s operational databases on InterSystems IRIS. This hands-on role collaborates with infrastructure teams, Epic application teams, and vendor support.

The successful candidate will have at least three years of Epic ODBA experience in a hospital environment, including live production systems, and hold the Epic ODBA certification.

Qualifications

• Minimum 3 years of hands-on Epic ODBA experience in a hospital or health system.
• Current Epic Operational Database Administration certification.
• Experience administering InterSystems IRIS databases supporting Epic.
• Proficient Linux/Unix administration and shell scripting.
• Experience supporting production incidents and controlled maintenance.
• Strong documentation and cross-team communication skills.

Responsibilities

• Database administration: Install, configure, maintain, and support Epic operational database environments, including production, testing, training, and disaster recovery. Execute approved environment refreshes and routine maintenance.
• Monitoring and performance: Investigate database growth, resource constraints, storage performance, and system alerts. Use Epic monitoring tools, including System Pulse and RedAlert, to identify and resolve problems before they disrupt operations.
• Backup and recovery: Maintain and validate database backups, journaling, and recovery procedures. Participate in high-availability and disaster recovery testing, including documented failover and restoration exercises.
• Upgrades and changes: Implement Epic upgrades, database updates, and maintenance changes through approved change-management processes, with documented testing, validation, and rollback procedures.
• Incident resolution: Diagnose production issues, coordinate escalations with Epic and InterSystems, and provide clear updates on impact, restoration progress, and corrective actions.
• Operational improvement: Automate repeatable administrative tasks, maintain configuration documentation and runbooks, and partner with infrastructure teams on capacity planning and recurring-problem elimination.

Skills

Epic ODBA experience

Epic certification

Linux/Unix administration

Shell scripting

Disaster recovery planning

Documentation & communication

Tools

InterSystems IRIS

System Pulse

RedAlert

Job description

Rackspace Technology is seeking an experienced Epic-certified Operational Database Administrator to maintain reliability, performance, and recoverability of Epic’s operational databases on InterSystems IRIS. This hands-on role collaborates with infrastructure teams, Epic application teams, and vendor support.

The successful candidate will have at least three years of Epic ODBA experience in a hospital environment, including live production systems, and hold the Epic ODBA certification.