EPIC ODBA Engineer

AMroute LLC; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

AMroute LLC is seeking an experienced Epic-certified Operational Database Administrator to maintain the reliability, performance, and recoverability of Epic's operational database environments. The role supports production and nonproduction databases on InterSystems IRIS and collaborates with infrastructure teams, Epic application teams, and vendor support.

The ideal candidate will have a minimum of three years of Epic ODBA experience in a hospital setting, with hands-on responsibility for live

Qualifications

• Minimum three years of hands-on Epic ODBA experience in a hospital or health system.
• Current Epic Operational Database Administration certification with ongoing CE and release requirements.
• Experience administering InterSystems IRIS databases supporting Epic, including performance troubleshooting, backup validation, and recovery.
• Proficient in Linux/Unix administration and shell scripting with Epic monitoring/administrative tools.
• Experience supporting production incidents and controlled maintenance in a hospital environment.
• Strong documentation, communication, and prioritization skills with ability to work independently.

Responsibilities

• Install, configure, maintain, and support Epic operational database environments (production, testing, training, DR).
• Monitor growth, resource constraints, storage performance, and system alerts using Epic tools (System Pulse, RedAlert).
• Maintain and validate backups, journaling, and recovery procedures; participate in HA/DR testing.
• Implement Epic upgrades, database updates, and maintenance changes with testing, validation, rollback procedures.
• Diagnose production issues and coordinate escalations with Epic and InterSystems; provide updates on impact and restoration.
• Automate repetitive tasks, maintain runbooks, and collaborate with infrastructure on capacity planning.

Skills

Epic ODBA

Linux/Unix

Monitoring tools

Incident management

Documentation

Communication

Epic ODBA certification

InterSystems IRIS

System Pulse

RedAlert

Education

Epic ODBA certification

Tools

InterSystems IRIS

System Pulse

RedAlert

Job description

Job Title: Epic-Certified Operational Database Administrator (ODBA)

Location: Remote (US)

Position Summary

We are seeking an experienced, Epic-certified Operational Database Administrator to maintain the reliability, performance, and recoverability of Epic's operational database environments. This hands-on role supports production and nonproduction databases on InterSystems IRIS and works closely with infrastructure teams, Epic application teams, and vendor support.

The successful candidate must have a minimum of three years of experience working as an Epic ODBA in a hospital environment, including direct responsibility for live production systems.

Key Responsibilities

• Database administration: Install, configure, maintain, and support Epic operational database environments, including production, testing, training, and disaster recovery. Execute approved environment refreshes and routine maintenance.
• Monitoring and performance: Investigate database growth, resource constraints, storage performance, and system alerts. Use Epic monitoring tools, including System Pulse and RedAlert, to identify and resolve problems before they disrupt operations.
• Backup and recovery: Maintain and validate database backups, journaling, and recovery procedures. Participate in high-availability and disaster recovery testing, including documented failover and restoration exercises.
• Upgrades and changes: Implement Epic upgrades, database updates, and maintenance changes through approved change-management processes, with documented testing, validation, and rollback procedures.
• Incident resolution: Diagnose production issues, coordinate escalations with Epic and InterSystems, and provide clear updates on impact, restoration progress, and corrective actions.
• Operational improvement: Automate repeatable administrative tasks, maintain configuration documentation and runbooks, and partner with infrastructure teams on capacity planning and recurring-problem elimination.

Required Qualifications

• At least three years of hands-on Epic ODBA experience at a hospital or health system. General database administration or other healthcare IT experience alone does not satisfy this requirement.
• Current Epic Operational Database Administration certification , with applicable continuing education and release-related requirements maintained.
• Practical experience administering InterSystems IRIS databases supporting Epic, including performance troubleshooting, backup validation, and recovery.
• Working proficiency with Linux/Unix administration and shell scripting, together with experience using Epic monitoring and administrative tools.
• Demonstrated experience supporting production incidents and executing controlled maintenance in a hospital environment.
• Strong documentation, communication, and prioritization skills, with the ability to work independently and collaborate across technical teams.

Preferred Qualifications

Experience with large, multisite hospital environments; participation in an Epic implementation or major upgrade; and experience improving administrative processes through automation. Experience with cloud and automation also a plus.

Participate in a scheduled on-call rotation and support planned after-hours maintenance, upgrades, and recovery exercises. Follow organizational security, patient-data protection, incident-management, and change-control requirements.