Epic MyChart Support Pro

TEKsystems; United States; Hybrid; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical, dental & vision

401(k) Retirement Plan

HSA

Zusammenfassung

TEKsystems is seeking a MyChart Support Analyst for a healthcare client on a 3-6 month contract based in Columbus, OH. You will provide frontline support for patients and end users using Epic MyChart, assist with account access issues, and troubleshoot application concerns in a fast-paced service desk environment.

Ideal candidates have healthcare IT support experience and strong customer service skills. Epic MyChart experience is highly preferred; however, motivated service desk professionals

Qualifikationen

• Experience providing IT support in healthcare settings.
• Strong customer service skills.
• Ability to learn MyChart quickly.

Aufgaben

• Provide frontline support for patients and end users using Epic MyChart.
• Assist with account access issues and troubleshoot application concerns.
• Operate within a fast-paced healthcare service desk environment.

Kenntnisse

Customer service

Healthcare IT support

Epic MyChart experience

Tools

Epic MyChart

Jobbeschreibung

TEKsystems is seeking a MyChart Support Analyst for a healthcare client on a 3-6 month contract based in Columbus, OH. You will provide frontline support for patients and end users using Epic MyChart, assist with account access issues, and troubleshoot application concerns in a fast-paced service desk environment.

Ideal candidates have healthcare IT support experience and strong customer service skills. Epic MyChart experience is highly preferred; however, motivated service desk professionals