Senior Epic MyChart Analyst - Remote

TEKsystems; Buffalo (NY); Remote; USD 100,000 - 115,000; Full time

Job summary

TEKsystems is seeking a Sr. Epic MyChart Analyst to join the Clinical Applications team in a fully remote capacity, supporting nine hospitals and numerous outpatient sites. The role requires Epic MyChart certification and expert knowledge to optimize workflows, implement projects, and maintain operations.

You will partner with clinical, operational, and IT teams, design and test MyChart solutions, lead upgrades, and support patient engagement technologies across the enterprise.

Qualifications

• Epic MyChart certification is required.
• Strong experience with Epic MyChart and related modules.
• Ability to collaborate across clinical, operational, and IT teams.

Responsibilities

• Serve as the primary analyst supporting Epic MyChart/MyCare functionality across the organization.
• Design, build, configure, test, implement, and support MyChart solutions and enhancements.
• Lead and participate in application-related projects, upgrades, optimizations, and new functionality deployments.
• Analyze business and clinical workflows to identify opportunities for process improvement and automation.
• Collaborate with operational leaders, providers, clinical staff, and IT teams to gather requirements and implement solutions.
• Investigate and resolve escalated application issues, defects, and customer concerns.
• Support change requests and system enhancements in governance processes.
• Participate in application testing, upgrade validation, and release management activities.
• Maintain system documentation, workflows, build specifications, and support procedures.
• Support patient-facing digital initiatives and adoption strategies.
• Collaborate with Ambulatory, Cadence, and other Epic application teams.
• Provide ongoing maintenance and operational support for MyChart and related patient engagement technologies.
• Participate in on-call support and operational coverage as required.

Skills

MyChart

Tools

MyChart/MyCare

Hello World

Campaigns

Guided Scheduling

Mobile Patient Engagement

Haiku

Canto

Patient Self-Service

Job description

TEKsystems is seeking a Sr. Epic MyChart Analyst to join the Clinical Applications team in a fully remote capacity, supporting nine hospitals and numerous outpatient sites. The role requires Epic MyChart certification and expert knowledge to optimize workflows, implement projects, and maintain operations.

You will partner with clinical, operational, and IT teams, design and test MyChart solutions, lead upgrades, and support patient engagement technologies across the enterprise.