Epic Imaging Specialist: End-User Training & Support

Ochsner Health; Shreveport (LA); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Ochsner Health is seeking an Epic Education and End‑User Support professional to guide end users through onboarding, training, and ongoing use of Epic systems. You will collaborate with clinical and IT teams to optimize workflows and ensure user adoption.

The role requires strong communication, project management, and flexibility to work across departments; a background in healthcare IT and Epic experience is preferred. This on-site opportunity offers growth within a leading health system.

Formación

• Proven ability to communicate complex concepts clearly in writing and verbally.
• Strong organizational and project management skills with attention to detail.
• Experience supporting Epic software and healthcare IT workflows preferred.

Responsabilidades

• Provides Epic education and end‑user support during onboarding and implementation phases.
• Partners with customers and end users to assess goals and needs.
• Helps identify problems and assist in resolution activities.
• Maintains expertise in Epic applications and enterprise workflows.

Conocimientos

Excellent business writing

Public speaking

Interpersonal skills

Project management

Time management

Analytical thinking

Ability to travel

Educación

High school diploma or equivalent

Bachelor’s degree

Herramientas

Epic Systems

SharePoint

Microsoft Office

Descripción del empleo

Ochsner Health is seeking an Epic Education and End‑User Support professional to guide end users through onboarding, training, and ongoing use of Epic systems. You will collaborate with clinical and IT teams to optimize workflows and ensure user adoption.

The role requires strong communication, project management, and flexibility to work across departments; a background in healthcare IT and Epic experience is preferred. This on-site opportunity offers growth within a leading health system.