Epic Gym Front Desk Host

Fitness-Connection; Houston (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Fitness Connection is hiring for a Front Desk Hospitality team member to create an EPIC welcome for members and guests. You will handle check-ins, registrations, phone inquiries, and serve as a communication hub for the club while supporting front desk routines and basic ProShop duties.

The role emphasizes hospitality, clear English communication, and teamwork in a busy club environment. Training programs and standards are in place to ensure a consistent, welcoming experience for all members.

Qualifications

• Must have excellent verbal and written English language communication skills.
• Prior hospitality/customer service experience preferred.
• Must be able to understand and follow verbal and written instructions.

Responsibilities

• Greet members and guests with EPIC hospitality and farewell.
• Check-in members using proper procedures; register guests.
• Answer phones with appropriate verbiage and route inquiries.
• Direct guests to the right Fitness Consultant and schedule appnts.
• Maintain clean and organized front desk and entryway; open/close duties as needed.
• Assist with ProShop operations, merchandise, and POS procedures.

Skills

English communication

Hospitality experience

Customer service

Education

High School Diploma/GED

Job description

Fitness Connection is hiring for a Front Desk Hospitality team member to create an EPIC welcome for members and guests. You will handle check-ins, registrations, phone inquiries, and serve as a communication hub for the club while supporting front desk routines and basic ProShop duties.

The role emphasizes hospitality, clear English communication, and teamwork in a busy club environment. Training programs and standards are in place to ensure a consistent, welcoming experience for all members.