Epic Go-Live IT Support Technician — 1099 Contract

Teceze

Lexington (KY)

On-site

USD 56,000 - 100,000

Full time

8 days ago

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Job summary

Teceze in Lexington, KY seeks a contract IT support specialist to deploy, install, configure and validate healthcare IT devices during a go-live period. You will provide hands-on deskside and field support for workstations, printers, scanners, WOWs, and related peripherals, and resolve issues quickly with project teams and end users in a clinical environment.

This role offers initial one-month contract with pay via 1099 and requires prior Epic go-live experience and familiarity with post-go-live

Qualifications

Desktop, deskside, or field support experience.
Printer/scanner installation and troubleshooting.
Workstation and peripheral configuration.
Basic network/connectivity troubleshooting.
Healthcare or hospital IT experience preferred.
Epic go-live or clinical application deployment experience a plus.
Hypercare/post‑go‑live support experience a plus.

Responsibilities

Deploy, install, configure, and validate IT devices and peripherals.
Set up and troubleshoot workstations, printers, scanners, WOWs (Workstations on Wheels), and other clinical/IT devices.
Provide hands‑on IT support during the Epic go‑live period.
Troubleshoot hardware, connectivity, configuration, and deployment issues.
Perform post‑deployment stabilization and hypercare support.
Coordinate with project teams, site personnel, and end users to resolve issues quickly.
Maintain a professional and customer‑focused approach in a healthcare environment.