Front Desk Specialist: Patient Concierge & Billing Support

Tampa General Hospital; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Academic Medical Group Inc in Tampa area seeks a Front Desk Specialist for the TGH USFTGP Bariatric Clinic. You will handle patient check-in/check-out, verify demographics, collect co-pays, and assist with scheduling while ensuring complete documentation for billing and care coordination.

Ideal candidates have healthcare front desk experience, strong customer service and communication skills, and are proficient with EPIC EMR.

Qualifications

• High School Diploma or GED required.
• Experience in healthcare front desk or patient service preferred.

Responsibilities

• Check-in and check-out of patients, verify demographics and insurance details.
• Collect co-payments and prepare necessary paperwork for scheduling and billing.
• Assist with scheduling and ensure documentation is complete for smooth patient flow.
• Educate patients on financial policies and ensure proper payment reconciliations.
• Maintain a welcoming, professional front desk environment.

Skills

Front desk / patient service

Customer service

Communication skills

Organizational skills

Education

High School Diploma or GED

Tools

EPIC EMR

Job description

Academic Medical Group Inc in Tampa area seeks a Front Desk Specialist for the TGH USFTGP Bariatric Clinic. You will handle patient check-in/check-out, verify demographics, collect co-pays, and assist with scheduling while ensuring complete documentation for billing and care coordination.

Ideal candidates have healthcare front desk experience, strong customer service and communication skills, and are proficient with EPIC EMR.