Epic EHR Training Team Lead

Jefferson Health

Washington, Northern (Washington County, KY)

Hybrid

USD 140,000 - 200,000

Full time

7 days ago

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Job summary

Jefferson Health seeks a senior Epic program leader to oversee development, optimization, and support of the Epic EHR platform and related applications within an enterprise environment. You will guide analysts, manage upgrades, and coordinate with IS&T and operational leaders to align priorities and ensure secure, scalable Epic functionality.

The role emphasizes governance, adherence to Epic standards, and proactive incident prevention to improve reliability and user experience across the

Qualifications

3 years leadership experience or equivalent in project management or 3 years Epic applications development and support.
Experience in Epic-based large hospital or IDN environments.
Program and large-scale project management and upgrade facilitation experience.
EPIC Certification - Epic Systems Upon Hire

Responsibilities

Guide teams in supporting, optimizing, and maintaining Epic and other applications, ensuring build quality and workflow alignment across clinical and operational domains.
Lead the design, configuration, and implementation of Epic enhancements and upgrades, ensuring adherence to Epic foundation standards while aligning with IS&T and operational priorities.
Collaborate with cross functional teams to resolve operational issues, perform root cause analysis, and implement targeted improvements that strengthen system reliability and reduce risk.
Utilize Epic vendor tools (Sherlock, Nova, Orion) to coordinate efforts.
Influence technical direction by guiding decisions on tools, design approaches, and methodologies, aligning with IS&T and operational priorities while supporting tactical planning.
Provide mentorship and technical guidance to analysts, reviewing designs for scalability, security, and maintainability and reinforcing Epic best practices.
Establish and maintain standards for integration design, documentation, and lifecycle management.
Oversee vendor management, implementations, and maintenance processes, ensuring solutions meet performance, budget, and operational expectations.