Epic EHR Training Lead: Curriculum & Delivery

Avera; Marshall (MN); On-site; USD 67,000 - 101,000; Full time

Benefits offered by this job

PTO day 1

Retirement match

Career development

Job summary

Avera Health is seeking an EHR Application Principal Trainer to design, develop, validate, maintain, and deliver role-based training for our electronic health record systems. You will partner with informatics, operations, and learning to ensure curricula reflect current configurations and workflows.

This role serves as the training SME for EHR applications, ensuring safe, efficient use and standardized training across departments.

Qualifications

• Bachelor's in related area.
• Three years of related experience in EHR training, application support, healthcare information systems, clinical informatics, healthcare operations, technical training or instructional design.
• Experience developing role-based technical training materials, workflow scenarios, tip sheets, exercises, and adult-learning based content.
• Epic Principal Trainer certification for assigned application may be required or willingness to obtain within established time frame.

Responsibilities

• Develop, maintain, and continuously improve role-based application training curriculum, lesson plans, workflow scenarios, tip sheets, job aids, exercises, eLearning content, and supporting materials for assigned EHR applications.
• Participate in change control discussions, upgrade planning, release readiness, testing activities, and optimization to identify training impacts and update curriculum.
• Analyze end-user roles, application access, workflows, and training requirements to maintain course catalogs and support training assignments.
• Facilitate curriculum review with SMEs, informatics teams, and stakeholders to confirm workflow accuracy and obtain approvals.
• Build, test, maintain training environments, exercises, and scenario data in partnership with analysts and environment teams.
• Deliver instructor-led, virtual, recorded, and one-on-one training for end users and staff on EHR and healthcare systems.
• Review learner feedback and performance data to identify gaps and drive curriculum improvements.
• Provide domain expertise, guidance, and refresher training; escalate issues to IT as needed.
• Prepare training materials, records, and delivery tools; coordinate with system-wide learning resources.
• Manage multiple curriculum deliverables and maintain documentation in line with IT and vendor standards.

Skills

EHR training

Curriculum design

Epic experience

Instructional design

Training delivery

Education

Bachelor's degree in related area

Three years of related EHR training experience

Epic Principal Trainer certification (preferred)

Tools

Epic

Job description

Avera Health is seeking an EHR Application Principal Trainer to design, develop, validate, maintain, and deliver role-based training for our electronic health record systems. You will partner with informatics, operations, and learning to ensure curricula reflect current configurations and workflows.

This role serves as the training SME for EHR applications, ensuring safe, efficient use and standardized training across departments.