Epic EHR Support Analyst - Healthcare IT Innovator

Cook Hospital and Care Center

Minnesota

On-site

USD 36,000 - 55,000

Full time

5 days ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Health Savings Account
Paid Time Off
Paid Holidays
PERA Retirement
Employee Assistance
Wellness Resources
Professional Development

Job summary

Cook Hospital & Care Center is seeking an Epic Support Analyst to join our Information Technology team. This role will support the implementation, maintenance, optimization, and ongoing development of our Epic EHR and related applications.

The Epic Support Analyst will work with clinical, administrative, financial, and technical teams to analyze workflows, troubleshoot system issues, support testing and implementations, and assist staff with the effective use of Epic and related information

Qualifications

  • Bachelor’s degree in computer science, information systems, healthcare, or related field or equivalent experience.
  • Minimum of three (3) years of healthcare experience with understanding of hospital/ambulatory operations.
  • Strong analytical, organizational, communication, and problem-solving skills.
  • Ability to work independently, manage multiple priorities, and work effectively with staff at all levels.

Responsibilities

  • Analyze workflows and troubleshoot system issues.
  • Support testing and implementations of Epic EHR and related applications.
  • Identify opportunities for improvement and assist staff with Epic and related information systems.
  • Collaborate with clinical, administrative, financial, and technical teams to ensure optimal Epic usage.

Skills

Analytical skills
Communication skills
Problem-solving
Independent worker
Multitasking
Team collaboration

Education

Bachelor's degree in computer science, information systems, healthcare, or related field

Tools

Epic

Job description

Cook Hospital & Care Center is seeking an Epic Support Analyst to join our Information Technology team. This role will support the implementation, maintenance, optimization, and ongoing development of our Epic EHR and related applications.

The Epic Support Analyst will work with clinical, administrative, financial, and technical teams to analyze workflows, troubleshoot system issues, support testing and implementations, and assist staff with the effective use of Epic and related information

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