Epic Clinical Systems Analyst II — Healthcare IT Specialist

Adventist HealthCare; Buffalo (NY); On-site; USD 83,000 - 125,000; Full time

Benefits offered by this job

Free Employee parking

Medical, Dental, Vision coverage for员工

Paid Time Off

Employer retirement contribution and 3

Job summary

Adventist HealthCare is seeking a qualified Epic Analyst to independently analyze clinical and operational requirements and design Epic workflows. You will own complex incidents, coordinate cross-application troubleshooting, and plan mid-sized projects.

The role requires 5–6 years in healthcare IT or clinical operations, Epic certification, and willingness to travel/on-call. You will contribute to testing, documentation, and end-user education while supporting go-lives and upgrades.

Qualifications

• Bachelor's degree in healthcare, information systems, business, or related field; relevant experience may substitute.
• 5-6 years of direct clinical, healthcare operations, clinical information systems, or IT application support, Epic preferred.
• No formal supervisory experience required; leadership experience preferred.
• Epic certification in assigned applications is required or must be obtained within the timeframe set by AHC; clinical licensure preferred when relevant.

Responsibilities

• Analyze operational and clinical requirements; design workflows and configure Epic functionality.
• Own complex incidents and requests; perform root-cause analysis and coordinate cross-application troubleshooting.
• Plan and lead small-to-medium application projects, ensuring milestones and testing are met.
• Serve as liaison among end users, leaders, Epic reps, and technical teams; ensure timely deliverables.
• Assess impact of changes; develop and execute unit, integration, regression, and UAT testing.
• Maintain documentation, training materials, and procedures; support end-user education.
• Provide guidance and quality review for less-experienced analysts and users.
• Participate in go-lives, upgrades, downtimes, on-call support; report status and risks to leadership.

Skills

Epic experience

Root-cause analysis

Project management

Go-live support

Mentorship

Education

Bachelor's degree in healthcare or related field

Tools

Epic

Job description

Adventist HealthCare is seeking a qualified Epic Analyst to independently analyze clinical and operational requirements and design Epic workflows. You will own complex incidents, coordinate cross-application troubleshooting, and plan mid-sized projects.

The role requires 5–6 years in healthcare IT or clinical operations, Epic certification, and willingness to travel/on-call. You will contribute to testing, documentation, and end-user education while supporting go-lives and upgrades.