Epic EHR Optimization & Clinical Workflows Specialist

Great Plains Tribal Health; Rapid City (SD); On-site; USD 90,000 - 120,000; Full time

Job summary

Great Plains Tribal Health is seeking a Clinical Application Coordinator (Clinical ESA) to serve as the liaison between clinical operations and Epic application teams, ensuring system design, configuration, and optimization support safe, effective patient care.

The role partners with physicians, nurses, pharmacists, dental and behavioral health staff to translate clinical needs into technology solutions, supporting EHR implementation, optimization, and ongoing enhancements to improve usability

Qualifications

• Associate or bachelor’s degree in nursing, health sciences, health informatics, healthcare administration, public health, pharmacy, behavioral health, or related healthcare field required.
• Bachelor's degree preferred.
• Minimum of three (3) years of experience in healthcare operations, clinical practice, health informatics, quality improvement, healthcare technology, or workflow improvement.

Responsibilities

• Analyzes clinical and operational workflows to identify opportunities for improvement, standardization, and optimization.
• Partners with clinical stakeholders to assess workflow challenges and recommend technology-enabled solutions.
• Coordinates clinical optimization initiatives and supports implementation of improvements.
• Supports governance decisions by presenting workflow considerations and recommended solutions.
• Performs workflow assessments and gap analyses to ensure Epic functionality aligns with goals and regulations.
• Reviews and validates clinical system content, configuration, and decision support tools.
• Collaborates with Epic teams to communicate clinical requirements and deployment readiness.
• Engages end users and leaders to improve system usability and workflow performance.
• Supports provider adoption and change management through communication of workflow changes and best practices.
• Participates in EHR implementation, optimization, upgrades, go-live activities, and testing.

Education

Associate or bachelor’s degree in a healthcare field

Bachelor's degree preferred

Job description

Great Plains Tribal Health is seeking a Clinical Application Coordinator (Clinical ESA) to serve as the liaison between clinical operations and Epic application teams, ensuring system design, configuration, and optimization support safe, effective patient care.

The role partners with physicians, nurses, pharmacists, dental and behavioral health staff to translate clinical needs into technology solutions, supporting EHR implementation, optimization, and ongoing enhancements to improve usability