Epic EHR Development Lead for Clinical Systems

CVS Health; Arizona; Hybrid; USD 107,000 - 284,000; Full time

Benefits offered by this job

Bonus program

Equity award program

Comprehensive benefits

Job summary

CVS Health is seeking an Epic EHR Development Lead to steer design, configuration, and optimization of Epic solutions across clinical, operational, and revenue cycle domains. You will lead teams, manage workflows, and ensure alignment with regulations and Epic best practices.

You will collaborate with clinicians, informatics, IT leadership, and vendors to deliver scalable Epic solutions that improve patient care, clinician efficiency, and organizational performance.

Qualifications

• Certified in Ambulatory OR Healthy Planet OR Both
• Experience thinking critically and solving complex problems in a large matrixed healthcare organization
• Experience presenting and solving problems with senior leadership
• Bachelor's degree in Information Systems, Healthcare Informatics, Computer Science, or related field (or equivalent experience)
• 7+ years of Epic EHR experience with hands-on build and configuration
• 3+ years in a lead/senior analyst or supervisory role supporting Epic systems
• Active Epic certification(s) in one or more Epic modules
• Strong understanding of healthcare clinical workflows and operations
• Experience leading complex Epic projects or large-scale implementations
• Excellent communication, leadership, and stakeholder management skills

Responsibilities

• Lead and mentor Epic analysts, developers, and configuration teams across assigned Epic modules
• Serve as the primary technical and functional escalation point for Epic-related development issues
• Define and enforce Epic development standards, build guidelines, and governance processes
• Partner with Informatics, Clinical Leadership, and IT leadership to align Epic development with organizational strategy
• Contribute to Epic roadmap planning, optimization initiatives, and system upgrades
• Oversee Epic application build, configuration, and customization across assigned modules (e.g., ClinDoc, Orders, Cadence, Prelude, Resolute, Willow, Beaker, Radiant, Cupid, MyChart, etc.)
• Ensure Epic development adheres to best practices, security standards, and regulatory requirements (HIPAA, CMS, Joint Commission, etc.)
• Review and approve design specifications, build documentation, and change requests
• Lead complex Epic enhancements, workflows, and clinical decision support development
• Guide development and support of Epic integrations (HL7, FHIR, Bridges, Interconnect, APIs)
• Collaborate with interface and infrastructure teams to ensure reliable data exchange and system performance
• Support testing strategies including unit testing, integrated testing, and user acceptance testing (UAT)
• Oversee Epic upgrades, patches, and special updates
• Translate clinical and operational needs into technical Epic solutions
• Facilitate design sessions and workflow reviews with clinicians and business partners
• Communicate risks, timelines, and impacts clearly to technical and non-technical stakeholders
• Support go-lives, stabilization efforts, and post-implementation optimization
• Monitor system performance, data integrity, and user adoption metrics
• Ensure Epic configurations support patient safety, clinical quality, and reporting requirements
• Identify opportunities for workflow automation, standardization, and optimization

Skills

Epic EHR expertise

Leadership experience

Stakeholder management

Communication skills

Education

Bachelor's degree in Information Systems, Healthcare Informatics, Computer Science, or related field

Active Epic certification(s) in one or more Epic modules

7+ years of Epic EHR experience

3+ years in lead/supervisory role

Job description

CVS Health is seeking an Epic EHR Development Lead to steer design, configuration, and optimization of Epic solutions across clinical, operational, and revenue cycle domains. You will lead teams, manage workflows, and ensure alignment with regulations and Epic best practices.

You will collaborate with clinicians, informatics, IT leadership, and vendors to deliver scalable Epic solutions that improve patient care, clinician efficiency, and organizational performance.