Epic-Driven Front Desk & Scheduling Specialist

ALLIANCE STAFFING SOLUTIONS LLC; St. Louis (MO); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Competitive salary

Flexible schedule

Free uniforms

Job summary

ALLIANCE STAFFING SOLUTIONS LLC is seeking an experienced Patient Service Representative (PSR) to support patient services in a healthcare setting in St. Louis, MO.

The role requires at least 2 years of medical or healthcare experience and working knowledge of Epic. The PSR will greet patients, register and schedule appointments, verify demographics and insurance, and provide excellent customer service while maintaining confidentiality and HIPAA compliance.

Qualifications

• Minimum 2 years of medical or healthcare experience.
• Knowledge of and experience using Epic.
• Strong communication and customer service skills.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced healthcare environment.

Responsibilities

• Greet and assist patients in a professional and courteous manner.
• Register and check patients in and out.
• Schedule and coordinate patient appointments.
• Verify and update patient demographic and insurance information.
• Answer incoming calls and respond to patient inquiries.
• Maintain patient information and documentation using Epic.
• Assist with medical records and administrative duties as needed.
• Communicate effectively with patients and healthcare staff.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Strong communication

Customer service

Attention to detail

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Epic

Job description

ALLIANCE STAFFING SOLUTIONS LLC is seeking an experienced Patient Service Representative (PSR) to support patient services in a healthcare setting in St. Louis, MO.

The role requires at least 2 years of medical or healthcare experience and working knowledge of Epic. The PSR will greet patients, register and schedule appointments, verify demographics and insurance, and provide excellent customer service while maintaining confidentiality and HIPAA compliance.