Epic Clinical Informatics Analyst I

CHRISTUS Health; Irving (TX); On-site; USD 75,000 - 95,000; Full time

Job summary

The Clinical Informatics Systems Analyst I at CHRISTUS Health supports operation and administration of clinical information systems across a large multi-regional system, focusing on improving workflows and patient safety.

Responsibilities include incident, change and problem management per ITIL, collaboration with clinical and technical teams, and end-user support during upgrades and releases, while maintaining strong communication.

Qualifications

• Bachelor’s degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred
• 1-3 years of clinical information systems experience preferred
• Epic certification/accreditation preferred (may be required to certify in relevant application within 90 days of hire) Note: Once achieved, must be maintained.

Responsibilities

• Collaborate with Clinical Informatics colleagues across CHRISTUS Health to drive strategic goals and vision for the department and CHRISTUS Health.
• Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across ministries to create efficiencies that improve patient safety.
• Collaborate with technical colleagues to help identify infrastructure issues affecting clinical applications.
• Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet requirements.
• Demonstrates strong communication and interpersonal skills when interacting with others.
• Assist in reporting identified clinical information systems compliance issues and elevate using proper chain of command.
• Provide ongoing end user clinical information systems support with upgrades, new releases and enhanced functionality.
• Assist with communication to clinical end user system changes, new functionality, workflow changes, and downtime procedures as they relate to the electronic medical record.
• Foster relationships with ministry leadership and Information Services, Quality, Case Management, Revenue Cycle, and Finance to meet business needs.
• Provides effective customer service by being courteous, polite and friendly at all times.
• Perform in-depth analysis of workflows, data collection, report details, and other technical issues.
• Troubleshoot and/or resolve application issues and elevate more complex issues as appropriate.

Skills

Clinical information systems

Clinical informatics

Data management

Microsoft Office

Project management

Communication skills

Team player

Education

Bachelor’s degree or 4 years of clinical/technical application experience

Job description

The Clinical Informatics Systems Analyst I at CHRISTUS Health supports operation and administration of clinical information systems across a large multi-regional system, focusing on improving workflows and patient safety.

Responsibilities include incident, change and problem management per ITIL, collaboration with clinical and technical teams, and end-user support during upgrades and releases, while maintaining strong communication.