Epic Care Analyst II - Orders

Parkview Health; Fort Wayne (IN); On-site; USD 75,000 - 90,000; Full time

Job summary

Parkview Health in Fort Wayne, Indiana seeks a professional to independently maintain and build expertise in Epic applications. The role involves developing and supporting the Epic application while ensuring consistent documentation and knowledge sharing.

Candidates should possess an Associate's degree in a relevant field, with a Bachelor's preferred. Epic certification is essential at the time of hire or within six months. RN experience, problem-solving skills, and effective communication are preferred. This position requires availability 24/7.

Qualifications

• Epic certification(s) required at time of hire or within 6 months.
• RN experience preferred.
• Ability to understand complex issues and communicate effectively.

Responsibilities

• Maintain design and build expertise in Epic applications.
• Develop, upgrade, and support the Epic application.
• Engage in knowledge transfer with co-workers and clients.

Skills

Problem solving

Strong organization skills

Communication skills

Team player

Familiarity with ITSM principles

Ability to translate business needs

Education

Associate's degree in healthcare, computer or related field

Bachelor's degree in healthcare, computer or related field (preferred)

Job description

Responsibilities

Independently maintains design and build expertise in Epic applications. Independently develops, upgrades and supports the Epic application, ensuring consistent documentation standards. Knowledge transfer with co-workers and client base is a key function of the position. Proposes solutions to team leader and manager surrounding documentation standards, efficiency, quality, reporting and/or system updates. Takes a leadership role in ensuring a learning approach in achieving knowledge proficiency in the Epic application from a functional and build perspective. Instrumental in growing team knowledge by engaging in critical thinking and analysis to seek and solve problems.

Education

Associate's degree in healthcare, computer or related field. Bachelor's degree in healthcare, computer or related field preferred.

Licensure/Certification

Epic certification(s), accredited or proficiency status for specific application required at time of hire or within 6 months of hire date. Status must remain up-to-date.

Experience

RN experience preferred. Familiarity with information technology service management (ITSM) principals preferred. Familiarity with medical terminology and workflows preferred. Ability to translate business needs into technical specifications. Epic and/or third party knowledge strongly preferred. Possesses the ability to address process requirements. Demonstrates good customer relationship skills. Must be a team player. Skilled at problem solving, strong organization skills, strong attention to detail, and demonstrated ability to understand complex issues and communicate these issues to co-workers. Ability to communicate, both verbally and written, effectively with technical team, as well as leaders and end users. Must be available and accessible 24/7/365.