Epic Care Analyst II - Billing

Parkview Health; Fort Wayne (IN); On-site; USD 70,000 - 100,000; Full time

Job summary

Parkview Health is seeking a skilled professional to maintain and support Epic applications. This role involves developing solutions for documentation standards and engaging in knowledge transfer within the team.

The ideal candidate has at least 4 years of experience in IT or healthcare, Epic certifications, and strong problem-solving skills. A bachelor's degree is preferred. Join us in Fort Wayne, Indiana for an exciting career opportunity in a supportive environment.

Qualifications

• Minimum of 4 years of experience in information technology or healthcare.
• Epic certifications required at time of hire.
• Familiarity with medical terminology and workflows preferred.

Responsibilities

• Maintain and develop Epic applications ensuring documentation standards.
• Propose solutions to improve efficiency, quality, and reporting.
• Lead knowledge transfer efforts within the team.

Skills

Problem solving

Strong organization skills

Attention to detail

Customer relationship skills

Education

Associate's degree in healthcare, computer or related field

Bachelor's degree in healthcare, computer or related field

Tools

Epic applications

ITSM principles

Job description

Summary

Independently maintains design and build expertise in Epic applications. Independently develops, upgrades and supports the Epic application, ensuring consistent documentation standards. Knowledge transfer with co‑workers and client base is a key function of the position. Proposes solutions to team leader and manager surrounding documentation standards, efficiency, quality, reporting and/or system updates. Takes a leadership role in ensuring a learning approach in achieving knowledge proficiency in the Epic application from a functional and build perspective. Instrumental in growing team knowledge by engaging in critical thinking and analysis to seek and solve problems.

Education

Associate's degree in healthcare, computer or related field. Bachelor's degree in healthcare, computer or related field preferred.

Licensure/Certification

Epic certifications (Hospital Billing and/or Professional Billing, Hospital Billing Reimbursement Contracts or Professional Billing Reimbursement Contracts), accredited or proficiency status for specific application required at time of hire.

Experience

Minimum requirement of 4 years' experience in information technology, healthcare or another related field. Prefer candidates who have experience with Community Connect, Epic Implementations, Acquisitions, Upgrades, Go-Lives, and Maintenance. Familiarity with information technology service management (ITSM) principals preferred. Familiarity with medical terminology and workflows preferred. Ability to translate business needs into technical specifications. Epic and/or third party knowledge strongly preferred. Possesses the ability to address process requirements. Demonstrates good customer relationship skills. Must be a team player. Skilled at problem solving, strong organization skills, strong attention to detail, and demonstrated ability to understand complex issues and communicate these issues to co‑workers. Ability to communicate, both verbally and written, effectively with technical team, as well as leaders and end users.