Epic Care Analyst II - Orders

PARKVIEW HEALTH SYSTEM INC; Fort Wayne (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

PARKVIEW HEALTH SYSTEM INC is looking for a dedicated professional to maintain and support Epic applications in Fort Wayne, IN. The role involves leading knowledge transfer, developing solutions for documentation standards, and ensuring team proficiency in Epic functionalities.

Ideal candidates will hold an Associate's or Bachelor's degree in healthcare or a related field and have preferred RN experience and familiarity with medical terminology and ITSM principles. Epic certification is necessary at the time of hire or within six months.

Qualifications

• Epic certification required at time of hire or within six months.
• RN experience preferred.
• Familiarity with ITSM principles and medical terminology preferred.

Responsibilities

• Maintain design and build expertise in Epic applications.
• Develop, upgrade, and support Epic applications.
• Conduct knowledge transfer with co-workers and clients.
• Propose solutions for documentation standards and system updates.
• Lead learning approach for knowledge proficiency in Epic.
• Engage in critical thinking to solve complex problems.

Skills

Problem solving

Customer relationship management

Teamwork

Attention to detail

Effective communication

Education

Associate's degree in healthcare, computer, or related field

Bachelor's degree in healthcare, computer, or related field preferred

Tools

Epic certification

Job description

Summary

Independently maintains design and build expertise in Epic applications. Independently develops, upgrades, and supports the Epic application, ensuring consistent documentation standards. Knowledge transfer with co-workers and the client base is a key function of the position. Proposes solutions to team leader and manager surrounding documentation standards, efficiency, quality, reporting and/or system updates. Takes a leadership role in ensuring a learning approach in achieving knowledge proficiency in the Epic application from a functional and build perspective. Instrumental in growing team knowledge by engaging in critical thinking and analysis to seek and solve problems.

Location & Details

• Fort Wayne, IN
• Parkview Health
• IS Clinical & RevCycle Solutns
• Professional/Business Support
• Full Time, Benefit Eligible - M-F - Days
• Hours: 40
• Req #: 182517
• Posted: June 11, 2026

Responsibilities

- Independently maintain design and build expertise in Epic applications.

- Develop, upgrade, and support Epic applications, ensuring consistent documentation standards.

- Conduct knowledge transfer with co-workers and the client base.

- Propose solutions related to documentation standards, efficiency, quality, reporting and system updates.

- Lead the learning approach to achieve knowledge proficiency in Epic from functional and build perspectives.

- Engage in critical thinking and analysis to identify and solve complex problems.

- Provide 24/7/365 availability as required.

Education

Associate's degree in healthcare, computer, or related field. Bachelor's degree in healthcare, computer, or related field preferred.

Licensure/Certification

Epic certification(s), accredited or proficiency status for specific application required at time of hire or within six months of hire. Status must remain up-to-date.

Experience

- RN experience preferred.

- Familiarity with information technology service management (ITSM) principles preferred.

- Familiarity with medical terminology and workflows preferred.

- Ability to translate business needs into technical specifications.

- Epic and/or third party knowledge strongly preferred.

- Ability to address process requirements.

- Strong customer relationship skills, teamwork, problem solving, organization, attention to detail, and ability to understand complex issues and communicate them.

- Effective verbal and written communication with technical teams, leaders, and end users.