Epic Care Everywhere Analyst

AGM Tech Solutions; United States; Hybrid; USD 80,000 - 100,000; Part time

Job summary

A healthcare technology firm is seeking an Epic Care Anywhere Analyst II for a remote 6+ months contract position. The role involves analyzing Epic applications, providing support, and collaborating with stakeholders. Candidates should possess a Bachelor's degree in Computer Science or similar, along with Epic Care Everywhere certification and relevant experience. Strong troubleshooting skills are essential. Competitive compensation is offered.

Qualifications

• 2-3 years of experience working with Epic Care Everywhere.
• Experience in Epic build, support, and implementation.
• Proficiency in documenting systems.

Responsibilities

• Analyze and design Epic application systems.
• Monitor production applications and respond to incidents.
• Troubleshoot application issues.

Skills

Epic application support

Troubleshooting skills

Analytical skills

Documentation

Education

Bachelor's degree in Computer Science or related discipline

Epic Care Everywhere certification

Job description

Overview

Epic Care Anywhere Analyst II

Remote

6+ Months Contract Position

Responsibilities

• Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing Epic application support, troubleshooting, training and reporting activities. May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications.
• Maintain system documentation
• Monitor production applications and respond to incidents, including 24/7 on-call support as needed.
• Execute all phases of testing for Epic Care Everywhere workflows
• Collaborate with end users and other application teams to create educational documents
• Respond to patient matching requests that are received from external partners
• Troubleshoot and resolve application issues and escalating as need
• Maintain up-to-date knowledge of Epic and the Care Everywhere module

Qualifications

• Bachelor degree in Computer Science or a related discipline or an equivalent combination of education and work experience
• Epic Care Everywhere certification
• At least 2-3 years of experience working with Epic Care Everywhere
• Demonstrated experience in Epic build, support, and implementation
• Strongly preferred: Experience with support of interoperability workflows
• Strongly preferred: Experience working with operations and/or clinical staff
• Strongly preferred: Proficiency in detailing build and maintaining appropriate change documentation