Epic Cadence IT Systems Analyst - Elevate Patient Access

Ardent Health; Brentwood (TN); On-site; USD 85,000 - 110,000; Full time

Job summary

Ardent Health is seeking a Level II IT Systems Analyst to support the Epic Patient Access team, focusing on Cadence, Prelude, Grand Central with potential Real Time Eligibility, Welcome or Referrals. You will analyze workflows, data and documents, and design, build, test, install and maintain solutions for assigned Epic applications.

Responsibilities include translating workflows into tech designs, evaluating upgrade impacts, identifying gaps, and collaborating with internal/external

Qualifications

• BA/BS degree or equivalent experience.
• 3+ years of experience in applicable business area (clinical, operational or IT systems support).
• Proven ability to understand business issues and translate them into application solutions.
• Strong understanding in the areas of application technology and system design.
• Proficient in Microsoft Office 365 tools.
• Excellent oral and written communication skills, as well as strong interpersonal relationship skills.

Responsibilities

• Translates practice and specialty workflows into application and technology designs.
• Analyzes application release notes and technical specs to identify impact and opportunities; plans and executes on new functionality in upgrades.
• Evaluates current state processes and identifies gaps to future state goals related to IT application utilization.
• Capable of managing assigned project tasks to remain on track with project timelines. Proactively communicates risks and delays and escalates issues as appropriate.
• Demonstrates ability to communicate information to internal and external customers in a clear and concise manner and delivers difficult/sensitive information tactfully.
• Assist with defining, testing and implementing interfaces with third party system, and develop effective end-to-end workflows around the interfaces (as applicable).
• Ability to analyze and troubleshoot problems. Consistently offers solutions with minimal assistance from manager.
• Participates in business continuity planning and assists with the development of disaster recovery measures.
• Participates in after-hours support On-Call rotation.

Skills

Communication skills

Microsoft Office 365

Education

BA/BS degree or equivalent experience

Tools

Epic Cadence/Prelude/Referrals/Welcome

Job description

Ardent Health is seeking a Level II IT Systems Analyst to support the Epic Patient Access team, focusing on Cadence, Prelude, Grand Central with potential Real Time Eligibility, Welcome or Referrals. You will analyze workflows, data and documents, and design, build, test, install and maintain solutions for assigned Epic applications.

Responsibilities include translating workflows into tech designs, evaluating upgrade impacts, identifying gaps, and collaborating with internal/external