Epic Patient Access IT Analyst (Cadence/Prelude)

Ardent Corporate; Brentwood (TN); On-site; USD 80,000 - 110,000; Full time

Job summary

Ardent Health is seeking a Level II IT Systems Analyst to support the Epic Patient Access team (Cadence, Prelude, Grand Central) across multiple modules. The role focuses on developing, configuring, evaluating workflows, and maintaining Epic-based solutions in a fast-paced healthcare environment.

The candidate will analyze data and processes, translate business needs into technical designs, and participate in testing, implementations, and on-call support as part of a dedicated IT team at Ardent

Qualifications

• BA/BS degree or equivalent experience.
• 3+ years of experience in applicable business area (clinical, operational or IT systems support).
• Proven ability to understand business issues and objectives as well as the ability to translate them into application solutions.
• Strong understanding in the areas of application technology and system design.
• Proficient in Microsoft Office 365 tools
• Excellent oral and written communication skills, as well as strong interpersonal relationship skills.

Responsibilities

• Translates practice and specialty workflows into application and technology designs.
• Analyzes application release notes and technical specs to identify impact and opportunities; plans and executes on new functionality in upgrades.
• Evaluates current state processes and identifies gaps to future state goals related to IT application utilization.
• Capable of managing assigned project tasks to remain on track with project timelines. Proactively communicates risks and delays and escalates issues as appropriate.
• Demonstrates ability to communicate information to internal and external customers in a clear and concise manner and delivers difficult/sensitive information tactfully.
• Assist with defining, testing and implementing interfaces with third party system, and develop effective end-to-end workflows around the interfaces (as applicable).
• Ability to analyze and troubleshoot problems. Consistently offers solutions with minimal assistance from manager.
• Participates in business continuity planning and assists with the development of disaster recovery measures.
• Participates in after-hours support On-Call rotation.

Skills

Communication skills

Analytical thinking

Problem solving

Project coordination

Teamwork

Education

BA/BS degree or equivalent experience

Tools

Microsoft Office 365

Epic Cadence/Prelude

Epic Referrals

Epic Welcome

Job description

Ardent Health is seeking a Level II IT Systems Analyst to support the Epic Patient Access team (Cadence, Prelude, Grand Central) across multiple modules. The role focuses on developing, configuring, evaluating workflows, and maintaining Epic-based solutions in a fast-paced healthcare environment.

The candidate will analyze data and processes, translate business needs into technical designs, and participate in testing, implementations, and on-call support as part of a dedicated IT team at Ardent