Epic Behavioral Health Analyst

CTG; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

A healthcare IT firm is seeking an experienced Epic Behavioral Health Analyst to lead the implementation of behavioral health workflows. This role involves collaborating with clinical stakeholders to ensure effective configuration and testing of Epic systems, as well as providing training and go-live support. Candidates should possess a Bachelor's degree in Health Informatics and have over 5 years of experience in Epic implementations, emphasizing behavioral health practices. Ambulatory Certification is required for this position.

Qualifications

• 5+ years of experience supporting an Epic implementation, focusing on Behavioral Health.
• Must be Ambulatory Certified.
• Experience gathering and translating business requirements.

Responsibilities

• Lead Epic Behavioral Health deployment and configure system components.
• Partner with stakeholders to gather and document clinical requirements.
• Support user training and monitor post-go-live issues.

Skills

Behavioral health clinical workflows

Analytical and problem-solving skills

User acceptance testing (UAT)

Communication skills

Education

Bachelor’s degree in Health Informatics or related field

Job description

CTG is seeking an experienced Epic Behavioral Health Analyst.

Location: Remote-Monthly onsite travel required

Duration: 6 months

W2 only, No C2C

The Epic Behavioral Health Analyst supports the design, build, testing, and implementation of behavioral health workflows. This role works closely with clinical stakeholders, IT teams, and project leadership to ensure behavioral health workflows are effectively configured, tested, and deployed during the Epic implementation lifecycle.

The analyst focuses on modules and tools supporting behavioral health services, ensuring compliance with regulatory requirements, supporting clinical documentation, and improving provider and patient workflows.

Key Responsibilities

Implementation & System Build

• Lead or support Epic Behavioral Health deployment.
• Translate behavioral health clinical workflows into Epic build specifications.
• Configure system components such as:
• Behavioral health documentation templates
• Intake and assessment workflows
• Safety plans
• Group therapy documentation
• Behavioral health-specific orders and flowsheets
• Participate in integrated design sessions and workflow validation.

Stakeholder Collaboration

• Partner with:
• Therapists
• Compliance and legal teams
• Gather and document clinical and operational requirements.
• Facilitate workflow design meetings and translate decisions into system build.

Testing & Validation

• Develop and execute:
• Unit testing
• Integrated testing
• User acceptance testing (UAT)
• Validate workflows such as:
• Behavioral health assessments
• Suicide risk screenings
• Intake documentation
• Medication management
• Troubleshoot issues and document defects.

Training & Go-Live Support

• Support development of training materials for behavioral health workflows.
• Assist with super user training and end-user education.
• Provide at-the-elbow support during go-live.
• Help monitor adoption and workflow issues post-go-live.

Required Qualifications

• Bachelor’s degree in: Health Informatics, Healthcare Administration, Information Systems or Behavioral Health–related field 5 plus years of experience supporting an Epic implementation; with a strong focus around Behavioral Health and Ambulatory
• Must be Ambulatory Certified
• Strong knowledge of behavioral health clinical workflows Experience gathering and translating business requirements Strong analytical and problem-solving skills

Preferred Qualifications

• Experience supporting: Psychiatry Substance use treatment Outpatient behavioral health Inpatient behavioral health

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.