Environmental Services Dispatch & Client Coordinator

GFL Environmental Inc.; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Overtime available

Comprehensive benefits package

401(k) matching and profit sharing

Paid time off

Employee Assistance Program

Growth and advancement opportunities

Job summary

GFL Environmental Services is seeking a Service Coordinator to be the main contact for client inquiries, manage dispatch schedules, and oversee work orders. You will coordinate transportation, track manifests, and liaise with drivers, vendors, and customers to keep operations running smoothly.

Ideal candidates have 1–3 years in customer service, dispatch, or logistics, proficiency with MS Office and dispatch software, and a high school diploma.

Qualifications

• 1–3 years in customer service, dispatch, or logistics (waste/enviro services preferred).
• Proficiency with MS Office (Excel, Outlook) and dispatch software; willingness to learn new tools.
• Strong problem-solving, attention to detail, and multitasking in a fast-paced environment.
• High School Diploma or GED; relevant coursework in logistics or environmental fields is a plus.

Responsibilities

• Serve as main contact for client and account manager inquiries, pickup schedules, and service requests.
• Schedule transportation/dispatch, process and reconcile work orders, coordinate with drivers, dispatch, customers, and vendors.
• Maintain and reconcile waste manifests, driver tickets, and reports in internal systems.
• Audit/reconcile vendor invoices with finance; log service updates in the central database.
• Assist clients with waste diversion goals and proper disposal protocols for hazardous waste.

Skills

Customer service

Dispatch

Logistics

Education

High School Diploma or GED

Tools

MS Office

Dispatch software

Google Suite

Job description

GFL Environmental Services is seeking a Service Coordinator to be the main contact for client inquiries, manage dispatch schedules, and oversee work orders. You will coordinate transportation, track manifests, and liaise with drivers, vendors, and customers to keep operations running smoothly.

Ideal candidates have 1–3 years in customer service, dispatch, or logistics, proficiency with MS Office and dispatch software, and a high school diploma.