Operations & Dispatch Coordinator

FCC Environmental Services; Town of Florida (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary &

Paid Time Off (Vacation, Sick &

Short-Term & Long-Term Disability

Training & Development

Job summary

FCC Environmental Services, LLC is seeking an Operations Specialist to provide day-to-day support across office operations and dispatch functions. You will assist with scheduling, data entry, customer coordination, and general administrative tasks to keep workflows running smoothly.

The ideal candidate is organized, flexible, and able to work in a fast-paced environment. Responsibilities include coordinating with drivers and service crews, updating scheduling software, handling billing and

Qualifications

• High School diploma or GED required.
• 1+ years of experience in an office, customer service, dispatch, or administrative role preferred.
• Strong organizational and time management skills.
• Proficient with basic computer software including Microsoft Office.

Responsibilities

• Assist with dispatching and scheduling of field personnel or service routes.
• Provide administrative support including filing, data entry, document preparation, and recordkeeping.
• Answer phones, respond to emails, and communicate effectively with customers and team members.
• Support office operations by ordering supplies, maintaining office organization, and handling basic clerical tasks.
• Help track job progress and ensure accurate documentation of services performed.
• Coordinate with drivers, technicians, or service crews to support daily operations.
• Input and update information in dispatch or scheduling software.
• Assist with reporting, and maintaining compliance records as needed.
• All billing for GEL locations and hauling.
• Enter received payments from customers.
• Process credit card payments.
• Perform collection calls.
• Any additional task assigned by supervisor and/or manager.

Skills

Strong organizational skills

Time management

Communication skills

Microsoft Office proficiency

Education

High School diploma or GED

Tools

Microsoft Excel

Email systems

Dispatch software

Job description

FCC Environmental Services, LLC is seeking an Operations Specialist to provide day-to-day support across office operations and dispatch functions. You will assist with scheduling, data entry, customer coordination, and general administrative tasks to keep workflows running smoothly.

The ideal candidate is organized, flexible, and able to work in a fast-paced environment. Responsibilities include coordinating with drivers and service crews, updating scheduling software, handling billing and