Entry-Level Voice AI Engineer | Client-Facing & Prompting

present of AI; Chicago (IL); On-site; USD 52,000 - 76,000; Full time

Job summary

AviaryAI is seeking an entry-level Customer & Solutions specialist in Chicago to turn client briefs into a functioning voice agent, handling prompts, call flows, handoffs, and safety limits for calls and texts.

You will work with engineers and executives, be data‑driven, and build small automation scripts while learning to tune the system to meet client targets. This role emphasizes client trust, hands-on AI behavior shaping, and real-world testing with credit unions, banks, and insurers.

Qualifications

• Self-driven and comfortable with data and integrations.
• Clear communication with engineers and executives.
• Calm under pressure during client rollouts.
• Willing to write prompts and small scripts.

Responsibilities

• Turn a signed client brief into a working voice agent for calls and texts.
• Set up prompts, call flows, handoffs and safety limits.
• Write small scripts when the platform falls short for a client.
• Tune the agent to hit client targets.

Skills

Prompt writing

Automation scripting

Client relationships

Technical communication

High-pressure rollout handling

Job description

AviaryAI is seeking an entry-level Customer & Solutions specialist in Chicago to turn client briefs into a functioning voice agent, handling prompts, call flows, handoffs, and safety limits for calls and texts.

You will work with engineers and executives, be data‑driven, and build small automation scripts while learning to tune the system to meet client targets. This role emphasizes client trust, hands-on AI behavior shaping, and real-world testing with credit unions, banks, and insurers.