Client Deployment & AI Solutions Lead

AviaryAI; Chicago (IL); On-site; USD 140,000 - 190,000; Full time

Job summary

AviaryAI is seeking a Client Deployment & Success Lead (Forward Deployed Engineer) in Chicago, In person. You will sit between clients and our platform, building fixes and scripts as needed to meet client goals and driving scalable deployment practices.

In this role you will own deployment outcomes, craft repeatable systems, and collaborate closely with engineering and product teams to improve reliability and client outcomes.

Qualifications

• Self-starter who can own outcomes without handholding.
• Experience shipping scripts or automation against production data.
• Ability to translate technical issues into business implications for stakeholders.

Responsibilities

• Own deployment outcomes: configure prompts, call flow, transfers, guardrails, SMS fallback and optimize performance.
• Develop scripts or small automations to close gaps that aren’t resolved by configuration.
• Create repeatable deployment systems to accelerate onboarding and scalability.
• Collaborate with Engineering to resolve production issues and maintain performance.
• Identify opportunities to improve client use cases based on data and feedback.
• Provide real-world insights to product teams to improve reliability and usability.
• Influence product direction by feeding back production learnings.

Skills

High-Agency Mindset

Technical Fluent

Strong Communicator

Client Advocacy

Adaptable Under Pressure

Fast Learner

Thrives in Fast-Paced Environment

Job description

AviaryAI is seeking a Client Deployment & Success Lead (Forward Deployed Engineer) in Chicago, In person. You will sit between clients and our platform, building fixes and scripts as needed to meet client goals and driving scalable deployment practices.

In this role you will own deployment outcomes, craft repeatable systems, and collaborate closely with engineering and product teams to improve reliability and client outcomes.