Voice AI Prompt Architect & Agent Engineer

OpenCall.ai (YC W24); New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

OpenCall.ai (YC W24) in New York is looking for an AI Prompt & Agent Developer to enhance customer experiences using advanced voice AI technology. You will write and maintain prompts, build evaluation harnesses, and collaborate with teams to iterate on real call data. Ideal candidates have a strong analytical mindset, excellent communication skills, and experience in AI/ML or prompt engineering. The role offers a chance to work in a fast-paced environment with significant impact on healthcare workflows.

Qualifications

• 2+ years of experience with AI/ML, NLP, or prompt engineering in production.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills; comfort with ambiguity.

Responsibilities

• Write and maintain the prompts that run in production.
• Ship iteratively against real call data.
• Build evaluation harnesses for prompt optimization.
• Human-in-the-loop onboarding with new customers.
• QA and continuous improvement of production agent performance.

Skills

Analytical mindset

Data-driven decision making

Writing sensibility

Meticulousness

Comfort with code

Education

Bachelor's degree or extensive experience in relevant fields

Tools

Python

TypeScript

Job description

OpenCall.ai (YC W24) in New York is looking for an AI Prompt & Agent Developer to enhance customer experiences using advanced voice AI technology. You will write and maintain prompts, build evaluation harnesses, and collaborate with teams to iterate on real call data. Ideal candidates have a strong analytical mindset, excellent communication skills, and experience in AI/ML or prompt engineering. The role offers a chance to work in a fast-paced environment with significant impact on healthcare workflows.