Entry-Level Valve Solutions Engineer (Customer-Facing)

New England Controls Inc; Foxborough (MA); On-site; USD 70,000 - 78,000; Full time

Benefits offered by this job

Unlimited vacation time

10 paid holidays

12 weeks birthing parent leave

401(k) and ESOP

Pet insurance

Employee referral bonus

Tuition reimbursement

Life insurance

Job summary

NECI is seeking an Application Engineer to own the full lifecycle of valve solutions for customers from initial conversation to final delivery. This role blends technical problem solving, customer engagement, and commercial results.

You will work closely with Account Managers, providing valve expertise in customer discussions and ensuring accurate, timely delivery and issue resolution. On-site and collaborative teams drive success.

Qualifications

• Bachelor's degree in engineering or related field.
• 0–2 years of experience with valves, valve automation, process control, instrumentation, or related tech.
• Hands-on familiarity with control, isolation, and safety relief valves and their sizing/selection.
• Experience in a customer-facing role solving technical problems.
• Ability to explain technical solutions to both engineers and non-engineers.
• Strong follow-through and ownership on customer requirements.

Responsibilities

• Propose and sell valve solutions by listening to customer needs and recommending configuration, sizing, and approach.
• Grow valve automation business across ball valves, butterfly valves, and related solutions.
• Achieve sales goals through product launches, uncovering customer needs, and applying technology offerings.
• Provide technical support through start-up, calibration, troubleshooting, and resolution.
• Coordinate on-time delivery by assessing needs and working with suppliers.
• Maintain accurate customer data in the CRM and collaborate with Account Managers.

Skills

Valve knowledge

Valve automation

Process control

Customer facing

Communication

Ownership

Organizational skills

Education

Engineering degree

Tools

CRM platform

Job description

NECI is seeking an Application Engineer to own the full lifecycle of valve solutions for customers from initial conversation to final delivery. This role blends technical problem solving, customer engagement, and commercial results.

You will work closely with Account Managers, providing valve expertise in customer discussions and ensuring accurate, timely delivery and issue resolution. On-site and collaborative teams drive success.