Entry-Level Technical Support Apprentice: Hands-On Training

Data Business Equipment Inc.; Urbandale (IA); On-site; USD 32,000 - 40,000; Full time

Job summary

Data Business Equipment invites you to join as a Technical Support Apprentice in Des Moines/Urbandale, IA. This full-time entry-level role offers hands-on learning to become a skilled Technical Support Technician or Field Service Technician with our team.

You will work on rebuilding, testing, and configuring financial equipment, assist with software imaging, and support field installations while maintaining a professional image and strong customer communication.

Qualifications

• High school education required; post-secondary technical education or military experience preferred.
• Knowledge of basic electronics principles.
• Strong mechanical aptitude.

Responsibilities

• Rebuild, rework, and test parts to meet DBE requirements.
• Assist with assembly, staging, and testing of financial equipment.
• Refurbish equipment for delivery and installation.
• Load software, configure, and test ATM cores.
• Image and configure ATM software as needed.
• Drive company vehicles for small deliveries to field locations.
• Maintain parts inventory and protect company assets.
• Assist with field installations and upgrades when required.
• Maintain professional image and follow technician standards.
• Complete special tasks under supervision.

Skills

Problem solving

Communication

Time management

Independence

Organization

Education

High school diploma

Post-secondary technical education or military experience

Job description

Data Business Equipment invites you to join as a Technical Support Apprentice in Des Moines/Urbandale, IA. This full-time entry-level role offers hands-on learning to become a skilled Technical Support Technician or Field Service Technician with our team.

You will work on rebuilding, testing, and configuring financial equipment, assist with software imaging, and support field installations while maintaining a professional image and strong customer communication.